Our payment methods are always agreed upon at the time of award. They may vary between cash on delivery, 50% on award and the remainder on delivery, or also on credit over 30/60 days.

Payment will always be agreed upon at the time of award, and may be made by transfer or in cash to the courier upon delivery.

Delivery time varies depending on the quantity per order, whether the product is printed or not, and also depending on the supplier. You can always count on a delivery time of between 5 and 7 working days.

In the top right corner of the website, you will have a magnifying glass that allows you to search any and all articles on our website. You will have a search line available where you can write your name, family or type of article.

I don't intend to purchase online, how can I request a quote?

Our website allows you to make purchases online. However, we can quote for the items you are looking for via email or in person, at our company.

You can contact us on the following number – 219 253 320 or send an email to ibergift@ibergift.com.

The customer can always suggest the type of printing, however, the IBERGIFT team, due to its experience in printing on gifts, will always suggest the best printing method for your product.

No, the prices shown will always be subject to discounts, depending on the customer or even the type of product.

IBERGIFT will not be responsible for any damages resulting from the misuse of products, or for purposes for which they were not intended. IBERGIFT's responsibility ceases when the merchandise is delivered to the carrier.

After receiving our quote proposal, you will be asked for the logo or image for printing, if you wish, then we will make a digital mockup and send it to the customer, so they can have a better idea of ​​what the final result will be like. .

The order will be delivered by a courier from the company, a transport company to be designated, to the address that the customer indicates when asked for the shipping address.

Yes, you should reject the order if it is damaged in the box or opened. You should call 219 253 320 and report what happened, a solution to your problem will then be suggested.

The type of printing should always vary depending on the type of product and logo to be engraved. We may use screen printing, laser, embroidery, transfers, UV printing, stickers.

No, the prices shown on our website do not include VAT, we will only add VAT in the final quote proposal, which is always subject to the legal rate in force.

Yes, as long as the order value reaches €250.00 + VAT. (For islands, does not include shipping from the freight forwarder to the final destination)

Complaints will only be subject to analysis when submitted in writing to ibergift@ibergift.com within 7 days. Products sent by carrier must be inspected at the time of delivery. All anomalies caused by transport must be written in the transport guide, otherwise IBERGIFT will not be able to accept complaints about these products.